Useful Information
Terms of Service
Product Madness Privacy Policy
General Questions
- Jackpots and How They Work
- Using the Online Support Page
- VIP Programme
- Allowing activity tracking on iOS
- How to Use Screen Time Limits on iOS Devices
- Purchases: Different Currencies
Purchases
- How Do I Get a Refund? (iOS)
- How Do I Get a Refund? (Android)
- I just made a purchase, but I don't see the Coins in my balance!
- What Methods of Payment Are Acceptable on iOS?
- What Are The Accepted Methods Of Payment on Google Play?
- How to change or remove your payment information on iOS
Loading Issues and Fixes
- Why isn't Internet Explorer Working?
- What're the Minimum Specs for Our Games?
- Clearing Cache
- How to Force Close an App
- Updating Game App
- Why is My Game Constantly Freezing?
Technical
- No Longer Support Internet Explorer
- Unable to Open or Delete Game on iPad/iPhone
- Updating Device Software
- How to Log Out of the App on Your iOS device
- How to Log Out of the App on Your Android Device
- Loading issues on Android