How Do I Get a Refund? (Android)

How do I get a refund?

In most cases, Google Play handles all billing matters. Product Madness simply applies the credit once Google processes the order.

To request a refund directly from Google:

1. Visit Google's Request a refund on Google Play help article.
2. Select Option Request a refund. 

Provide Google with as much information as possible, such the Order number for the purchase.

You can also request a refund from the Google Play website:

1. Go to play.google.com.
2. At the top right, click your Profile picture.
3. Click Payments & subscriptions and then Budget & order history.
4. For the order you want to return, click Report a problem.
5. Select the option that describes your situation.
6. Complete the form and note that you'd like a refund.
7. Click Submit.