Loading issues on iOS/Apple Devices

If you're playing on a device with below the recommended size of the RAM (random access memory), you may experience performance issues. When we add new features to our games, this expands the size of the game and increases the demands on your device.

Here are some helpful tips to fix these issues. However they do not guarantee to fix your problems, as older iOS devices are known to have memory leaks with graphically intensive games.

Speed Up iOS 10 by Disabling Transparency & Motion
Some devices seem to struggle to render visual effects on iOS 10. By disabling transparency and motion eye candy, you can speed up the general interactivity of iOS on your device.

1. Open the "Settings"
2. Scroll down and select "General"
3. Select "Accessibility"
4. Locate "Increase Contrast" and set "Reduce Transparency" to the ON position
5. Return to "Accessibility"
6. Set "Reduce Motion" to the ON position

Boost Performance By Disabling Background App Refresh
Background App Refresh is an interesting feature that allows background app activity in iOS. While it is well-intentioned, it can lead to a decrease in device performance. Turning it off is easy, and the only side effect is that when you open an app that gets details from the internet, it refreshes on open rather than in the background – no big deal.

1. Open the "Settings" app
2. Scroll down and select "General"
3. Find "Background App Refresh" and set it to the OFF position

Disable Siri Suggestions for a Another Speed Increase
This is probably the hardest feature to turn off as it is such a notable feature. Unfortunately, it can also slow down your device. Turning it off can offer noticeable increase in speed.

1. Open the "Settings" app
2. Scroll down and select "General"
3. Find "Siri Suggestions" and set it to the OFF position

This does mean you will no longer be able to use Siri Suggestions, but the result is improved performance. Whether or not you want to disable the feature for a speed boost is really up to you.

Bonus Tip: Forcibly Reboot the Device
Sometimes, forcing the device to reboot can help performance. This is especially true if there are a lot of background processes active on your device. Rebooting does not guarantee a performance boost, but it is easy to do:

1. Press and hold down the Power and Volume Down buttons for ~5 seconds
2. Swipe the slider to turn off the device
3. Wait until the device has turned completely off (~30 seconds)
4. Press and hold the Power button until the device turns back on

If the issue persists, try uninstalling and re-installing

To uninstall, please follow the below instructions:

1. Tap and hold down on the app icon until it wiggles
2. Press the 'X' on the app.
3. Tap "Delete" when prompted
4. Open the App Store and reinstall the app