We apologise for any delay in responding to your tickets . We know waiting is frustrating but please be assured that we will answer your ticket just as soon as we can.

You can submit a ticket directly visiting or alternatively email us directly at

Thank you for your patience and your continued support.

COVID-19 Update

At Product Madness, our collective community is at the heart of everything we do. Our thoughts go out to everyone around the world who has been affected by COVID-19. As a company, we are carefully monitoring the situation as it evolves and will continue to take the appropriate measures to keep everyone safe.

We have enacted our “Work from Home” policy to all staff. Product Madness is committed to supporting our staff and their families.

The entire team is working diligently to provide the same high-quality support during these challenging times. We appreciate your patience and your continued support.

Thank you,
Product Madness

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