This message will appear for you if you have not collected last months bonus on the day it was sent. Our current email system renews the previous months bonus link with a new daily bonus every 30 days. This means if you collect a daily bonus a few days late, you will offset the current system which will prevent you from collecting your current bonus until 30 days has passed from the last time you collected it. To prevent this in the future, please do not collect old bonuses as this will cause errors in the system.
Articles in this section
- All Stars FAQ
- What is the "Premium Bonus"?
- How to Play Heart of Vegas
- How to Exit High Roller Room
- Player's World Loyalty Program!
- I received a message offering me an enormous sum of Coins through a private transaction. Is this legitimate?
- Daily Wheel
- Why am I missing some games?
- Why am I seeing an e-mail bonus already collected message when collecting my e-mail bonus
- Is there an offline mode?