For users experiencing an issue with downloading their coin package after a Google Play purchase, or seeing messaging stating they have already purchased this package when attempting to purchase a certain package again; please make sure to restart the app, as well as completely turn off your mobile device and turn it on again.
Articles in this section
- How do I get a refund? (iOS)
- How do I get a refund? (Android)
- I just made a purchase, but I don't see the Coins in my balance!
- What methods of payment are acceptable on iOS?
- Trouble with Payment Downloading
- What Are The Accepted Methods Of Payment on Google Play?
- How to change or remove your payment information on iOS
- Where can I locate my purchase? iOS
- How do I find my transaction IDs on Facebook?
- How To Locate Your Purchase Receipt (Google)